If you are contracting as a consumer and if you have submitted your school uniform order and received your confirmation email from Your School Uniform, you can still cancel your order provided that it has it has not yet been picked for product (adding school logos to the item).
Please reply to the order confirmation email and mark it ‘CANCEL MY ORDER’ in the subject line. Please ensure you supply your name, invoice address post code, product ordered and order number on the email. If you have misplaced your confirmation email – send an email to firstname.lastname@example.org, with a subject line “CANCEL MY ORDER” and quote your order number, your name, invoice address post code, product(s) ordered. Simply log onto your account area of the Mayoronline.com website to find your past order(s) if you cannot remember what you ordered.
If you are contracting as a consumer and if you wish to cancel your order after the awaiting picking stage, you will need to wait until you receive your School Uniform order and then follow our Returns Policy . On cancellation for whatever reason you must return to us the goods we have delivered to you.